Appointments

 

Book or cancel an appointment at College Green Medical Practice.

Before you book an appointment

You may not need to see a GP for many common health problems.

Your local pharmacy can give quick advice and treatment for a wide range of minor illnesses. We also have self-help information available online.

Please use these options first before contacting the practice.

See a pharmacist

Many conditions can be treated without the need to see your GP.

Book an appointment

Urgent appointments

If you need urgent help, please call 0121 2030 200.

The receptionist will ask for a brief description of your symptoms so that your request can be triaged.

Depending on your needs, you may be:

  • offered a same-day appointment or a routine appointment with one of the practice team; or
  • asked to come to the surgery; or
  • called by a clinician for further advice; or
  • signposted to appropriate local services such as Pharmacy First, NHS Primary Eyecare Services.

Routine appointments

Home visits

We would appreciate if requests for home visits could be made before 10am. Home visits are only for those too ill to travel to surgery or for the housebound. You may be telephoned by a doctor to assess the need for a home visit. In order to assess the urgency of the visit, the reception will ask about the patient’s condition and a description of the symptoms.

Sickness certificates (fit notes)

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Request test results

You usually don't need to book an appointment to get your test results.

Find out how to get your results

Travel vaccinations

Information and advice for travelling abroad.

Visit our Travel Information page

Change or cancel an appointment

Please give us as much notice as possible so we can offer your appointment to someone else.

To cancel your appointment:

  1. Use your NHS account (through the NHS website or NHS App)
  2. Cancel using the GP online system
  3. Phone us on 0121 2030 200
  4. Reply CANCEL to your appointment reminder text message

Out of hours

Enhanced Access

Day Extended hours
Monday 6.30pm to 8pm
Tuesday 6.30pm to 8pm
Wednesday 6.30pm to 8pm
Thursday 6.30pm to 8pm
Friday 6.30pm to 8pm
Saturday 9am to 5pm
Sunday Closed

Life Threatening

Call 999 or go to A&E now if:

 
  • you or someone you know needs immediate help
  • you have seriously harmed yourself - for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

If you are deaf, call 999 BSL

Urgent But Not Life Threatening

Visit an urgent care centre if:

 
  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

 
  • You need help now, but it's not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online