Referrals

 

Helpful information and guidance for patients waiting for a hospital consultation, treatment or surgery.

Referral appointments

You can manage your referral if you were referred through the NHS e-Referral service. You can book, view, reschedule and cancel your first appointment.

To manage your referral, visit the NHS website

You can only manage your first referral appointment in the NHS App. If you want to manage any further appointments for an existing referral, you need to do this with the healthcare provider you have been referred to.

 

Chase a hospital referral or appointment

We are sorry that NHS waiting times can be very long. We appreciate this must be very difficult and frustrating, particularly if you are being significantly affected by your symptoms. Unfortunately, GPs have no control over hospital waiting times, and the urgency of your appointment will be decided by a hospital consultant.

If you would like to enquire about the expected waiting time for your referral please visit the My Planned Care website.

To follow up on your referral to a hospital specialist, or to check your hospital appointment or operation date, use the links below to contact them.

 

How to make a complaint to a hospital

If you are dissatisfied with the response from the hospital appointments team, you might consider contacting the hospital complaints team via links below.

Providing NHS Services

College Green Medical Practice
1 Bristol Road South
Birmingham
B31 2GH

Telephone: 0121 2030 200