Are You a Carer?

If you are please let us know - we may be able to help you.

Local Support

Carers Emergency Response Service

Carers Emergency Response Service (CERS) is a free service for carers in Birmingham. If you care for a family member, friend, or neighbour, CERS can provide emergency back-up care at home for up to two days if you have a crisis. To register, call 0121 442 2960.

A team member will assess your situation and help you make an emergency plan. CERS also offers a planned sitting service so you can attend important appointments, knowing your loved one is safe.

Adult Social Services

You can contact adult social care services and support online.

Visit the Birmingham City Council website

Birmingham Carer Hub

Forward Carers is a West Midlands based carer support service, here to make a real difference to the lives of people caring for an elderly frail, sick or disabled family member. Our aim is simple – to improve the physical and mental wellbeing of carers, young and old, including parent carers, so that families stay healthier and happier together, for longer.

Visit the Birmingham Carers Hub website

Selly Oak Live at Home Scheme

This scheme enables older people to stay living independently in their own homes for as long as possible, with the best possible quality of life.

Visit the Selly Oak Live at Home website

Handyperson Services

More than 70 local Age UKs operate handyperson services across much of the country. These services offer older people extra help with small practical jobs to make their lives easier and safer around the home.

Visit the Age UK website

National Support

Carers UK

Caring will affect us all at some point in our lives. With your help, they can be there for the 6,000 people who start looking after someone each day.

Visit the Carers UK website

Carers Trust

Carers Trust is a major charity for, with and about carers. They work to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems. Their vision is that unpaid carers count and can access the help they need to live their lives.

Visit the Carers Trust website

Age UK Carer Support

Age UK offers dedicated support for carers, helping those who look after family members or friends to manage their caring responsibilities while maintaining their own health and wellbeing. Their services include advice on benefits, respite care options, emotional support, and practical help. Whether you need information, someone to talk to, or assistance navigating social care, Age UK Carer Support is here to help.

Visit the Age UK website

Carents Room 

Carents Room offers a range of support and resources for carers—people looking after older parents or loved ones. Through their online platform, you can access:

  • Advice and Guidance: Practical information on caring for aging family members, including health, legal, and financial topics.
  • Community Support: Forums and peer-to-peer groups where you can connect with others in similar situations, share experiences, and ask questions.
  • Expert Webinars and Events: Regular online sessions with professionals covering everything from dementia care to navigating the NHS.
  • Resource Library: Articles, checklists, and downloadable guides to help with day-to-day caring challenges.
  • Signposting to Services: Help finding local support, care options, and wellbeing resources for both carers and those they look after.

Visit the Carents Room website